ClinPhone Eliminates Common Integration Headaches with Innovative Combined EDC-IVR Solution

ClinPhone Eliminates Common Integration Headaches with Innovative Combined EDC-IVR Solution

Nottingham, UK - ClinPhone, the world’s largest Clinical Technology Organization (CTO), announces the launch of its new combined Electronic Data Capture (EDC) and Interactive Voice Response/Interactive Web Response (IVR/IWR) solution. This unique integrated offering provides significant benefits which enable sponsors to streamline the clinical trials process.

The new combined offering integrates two industry-leading solutions—DataLabs by ClinPhone (EDC) and ClinPhone’s Randomization, Trial Supply Management and ePRO solutions (IVR/IWR). Total assurance of the accuracy of data shared between applications is guaranteed through ClinPhone’s Connect integration platform, complete with a full integration audit trail. Full visibility of the data integration process ensures the quality and reliability of shared data, and ClinPhone’s system monitoring capabilities ensure the robustness of their hosted services.

ClinPhone’s new combined EDC and IVR/IWR technology eliminates the traditional costs of integrating systems from multiple vendors. Quality of service is further enhanced by having a single point of contact for project management, as well as one unified help desk. This powerful combination enables the entire integration workflow to be automated and managed by ClinPhone’s experienced integration team.

ClinPhone has introduced its new combined EDC and IVR/IWR solution in direct response to strong industry demand for solving key challenges associated with integration of clinical technologies. Using ClinPhone’s innovative solution allows pharmaceutical sponsors to reduce the burden on their study teams by working with a single technology provider. It also offers pharmaceutical clients and end-users the benefit of dealing with a single in-house dedicated support help desk. These benefits complement ClinPhone’s flexible and considered approach, ensuring that the combination of technologies matches the study design requirements and goes hand-in-hand with end-user workflow.

“ClinPhone recognizes the increasing industry need for integrated clinical technology solutions, and we are excited to bring together, for the first time, top-tier clinical technology components on a common integration framework,” says Nick Richards, Senior Vice President, Marketing & Product Management, ClinPhone. “Our vast experience of over 200 integrations and 2,000 clinical trials along with our CDISC certifications has provided us with the foundation to take a huge leap forward in the advancement of how to integrate complex systems.”

For further information on ClinPhone’s clinical technology solutions, visit Booths # 097, 098, 105 and 106, at the DIA’s 20th Annual EuroMeeting in Barcelona. Alternatively, please visit or email